At Imeldá, we are committed to your satisfaction. If you encounter any issues with your order, you can get a full refund by emailing us and describing the problem. Please include your order number and a detailed explanation of the issue so we can process your request promptly.
To initiate a return, contact our customer service team at info@imelda.life. Once we receive your email, our team will review the information and provide you with further instructions on returning the item if necessary.
Please note that refunds do not include original shipping costs, except in cases where the return is due to an error on our part. We appreciate your understanding and look forward to resolving any issues you may have with your order.